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Customer Service reps (Lenexa)
compensation:
24.00
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We are seeking a professional and detail-oriented Customer Service Coordinator to join our team. The ideal candidate will have prior office experience, strong phone etiquette, and excellent organizational skills. This role requires someone who is sharp, proactive, and able to manage multiple tasks while providing outstanding customer service.
Key Responsibilities
Answer and manage incoming phone calls and emails in a professional manner.
Provide excellent customer service by addressing inquiries, resolving issues, and assisting clients.
Coordinate with internal departments to ensure efficient communication and service delivery.
Maintain and update customer records and office documentation.
Schedule appointments and assist with office administrative tasks.
Monitor and follow up on customer requests and service orders.
Ensure a professional and welcoming experience for clients and visitors.
Qualifications
Previous office or administrative experience required.
Strong phone etiquette and communication skills.
Highly organized with strong attention to detail.
Ability to multitask and work in a fast-paced environment.
Proficient with basic computer systems (Microsoft Office, email, data entry).
Professional, reliable, and customer-focused attitude.