favorite this postService Advisor / Writer Position (Olathe, KS)hide this posting
bayad: Pay is based on Experience employment type: full-time
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Service Writer Position
Smitty's Lawn & Garden Equipment has job openings for a knowledgeable service writer with an exceptional customer service background. Smitty's Lawn & Garden Equipment is a retailer and service center for outdoor power equipment and we are looking to add staff for the busy Spring season. This is a full-time position and during our busy Spring selling season you must be able to work 6 days a week. As an employee you will be expected to learn, follow, and execute company policies and procedures. Prior experience in service or customer service with technical knowledge is preferred for this position. The Service Advisor / writer is responsible for equipment check-in and check-out, service billing, warranty billing, organizing work flow for the technicians as well as maintaining the communicating relationships between the technicians / mechanic, customers and warranty vendors. Types of equipment would include commercial mowing equipment, residential lawn mowers, tractors, trimmers, blowers, chainsaws, and various other outdoor power tools that are small engine driven.
Applicants must also possess:
- Excellent communication and customer service skills
- Ability to engage customers and provide an exceptional level of service
- High level of energy and motivation
- Ability to lead an entire department and motivate those around them
- Absolute Integrity and Honesty
- Positive Attitude, Hard Working, Well-Spoken, Reliable and Professional
- Must have your own car/reliable transportation
- Must be comfortable operating outdoor power equipment on a daily basis.
- Mechanical aptitude and knowledge of outdoor power equipment or similar.
- Computer Literate
- Bilingual skills a plus!
Pay is based on experience. Medical, Dental, Vision, AFLAC and 401k available. Resume accepted via email, fax or in person.
Smitty's Lawn & Garden Equipment
2300 N Rogers Rd
Olathe, KS 66062
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