compensation: $12.50 per hour employment type: full-time
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Customer Service / Dispatch Position
Quicksilver Express Courier is a fast paced delivery company looking to hire a full time Customer Service Representative who will also cross train for a Dispatcher Position. This is not a call center position. We have an immediate opening for the right person. Monday - Friday. Hours during training may be different from scheduled shift.
If you are a leader and love to work in a fast-paced office, then this is the position for you!
Answer incoming and make outbound calls with customers and drivers
Communicate with customers, dispatch and drivers
Ensure all communications are documented appropriately
Capable of working in a fast paced environment
Background experience in a customer service environment with problem resolution skills
Strong knowledge of the metro and surrounding areas
Call center, customer service, and/or transportation experience preferred
Maintain high levels of concentration and attention to details for extended periods of time
Able to work in a team environment in high pressure situations
Strong written and oral communication skills are essential
Must be reliable and punctual with an excellent attendance record
Basic computer skills - knowledgeable in the use of windows-based software
Type 40 wpm accurately
Personable - must be able to get along well with others - customers, other office employees, and drivers
Able to multi-task - will be responsible for taking delivery orders, customer service, and helping drivers
Positive attitude and Reliability is a MUST!
Apply in person or click the "Click Here" button above!