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favorite this post Customer Service Rep / Dispatcher for KC's #1 On Demand Courier! (Kansas City) hide this posting unhide

compensation: $12.50 per hour
employment type: full-time



Customer Service / Dispatch Position

Our Company

Quicksilver Express Courier is a fast paced delivery company looking to hire a full time Customer Service Representative who will also cross train for a Dispatcher Position. This is not a call center position. We have an immediate opening for the right person. Monday - Friday. Hours during training may be different from scheduled shift.

If you are a leader and love to work in a fast-paced office, then this is the position for you!
Responsibilities:
  • Answer incoming and make outbound calls with customers and drivers
  • Communicate with customers, dispatch and drivers
  • Ensure all communications are documented appropriately
  • Capable of working in a fast paced environment
  • Background experience in a customer service environment with problem resolution skills
Qualifications:
  • Strong knowledge of the metro and surrounding areas
  • Call center, customer service, and/or transportation experience preferred
  • Maintain high levels of concentration and attention to details for extended periods of time
  • Able to work in a team environment in high pressure situations
  • Strong written and oral communication skills are essential
  • Must be reliable and punctual with an excellent attendance record
  • Basic computer skills - knowledgeable in the use of windows-based software
  • Type 40 wpm accurately
  • Personable - must be able to get along well with others - customers, other office employees, and drivers
  • Able to multi-task - will be responsible for taking delivery orders, customer service, and helping drivers
Positive attitude and Reliability is a MUST!
Next Step?

Apply in person or click the "Click Here" button above!

Applications accepted: Monday-Friday 7:00am-4:00pm at:


1126 Adams Street
Kansas City, KS 66103

Questions? Call 913-627-1916 - QEC Employment Website
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6746863398

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